Payment Policy

Effective Date: January 7, 2025

This Payment Policy outlines the terms and conditions regarding payments made on Glowbina’s website, glowbina.com. By purchasing products from our website, you agree to comply with this Payment Policy.

1. Payment Methods

We accept the following payment methods for your convenience:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.

  • Online Payment Platforms: PayPal and other supported digital wallets.

  • Bank Transfers: For select transactions, subject to prior approval.

All payments are processed securely to protect your information.

2. Pricing and Currency

  • All product prices are listed in U.S. Dollars (USD) unless otherwise specified.

  • Prices are subject to change without notice. However, the price displayed at the time of your purchase will apply to that transaction.

  • Sales tax, shipping fees, and other applicable charges will be calculated during checkout and displayed before you finalize your purchase.

3. Billing Information

  • You must provide accurate and complete billing information, including your full name, address, phone number, and email.

  • If we suspect fraudulent or unauthorized activity, we reserve the right to cancel or suspend your order.

4. Payment Processing

  • Payments are processed immediately upon order confirmation.

  • Your financial institution or payment provider may impose additional fees, such as transaction or conversion fees. Glowbina is not responsible for these charges.

  • Orders will only be fulfilled after payment is successfully processed.

5. Payment Confirmation

  • Upon successful payment, you will receive an email confirmation with details of your purchase, including the order number, items purchased, and total amount paid.

  • If you do not receive confirmation, please contact us at info@glowbina.com or call (708) 331-6737.

6. Refunds and Cancellations

  • Refunds are processed in accordance with our Refund Policy.

  • If you need to cancel an order, contact us as soon as possible. Orders already shipped cannot be canceled, but they may be eligible for return.

7. Failed or Declined Payments

  • If your payment is declined, please verify your payment details and ensure sufficient funds are available.

  • Glowbina reserves the right to cancel orders for unpaid or incomplete transactions.

8. Subscription Payments

  • For subscription-based services or products, payments will be billed on a recurring basis as outlined during purchase.

  • You may cancel subscriptions at any time by contacting us, but cancellations must be made before the next billing cycle to avoid charges.

9. Chargebacks and Disputes

  • If you believe a charge is incorrect or unauthorized, please contact us immediately to resolve the issue.

  • Filing a chargeback without first contacting Glowbina may result in suspension of your account and future purchases.

10. Contact Information

For questions or concerns regarding this Payment Policy, please contact us: